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Attempting to log in M-Net Movies M-Net Series DStv Mobile Broadcast DStv Mobile Streaming Idols X MasterChef SA. BoxOffice Home Movies Available Online Available on your PVR Help.

BoxOffice Online About BoxOffice Online Registration Device Support The Movies About your rentals Pricing and Payments Connectivity Customer SupportDStv Extra and Compact. What is BoxOffice Online? Get access to some of the biggest Hollywood blockbusters, a fresh Bollywood catalogue and the latest local releases directly to your PC or Mac.

Movies are available for streaming only. Is BoxOffice only available to DStv customers? Registration is required but you do not need to be a DStv customer. Once registered, your online profile will give you access to all the services linked to www. Click here for more details. Is BoxOffice Online available outside South Africa? Currently BoxOffice Online is only available in South Africa.

You can rent movies and stream them directly from the BoxOffice website at www. Once your payment has been confirmed, the movie will begin streaming via your browser window. Can I watch BoxOffice movies while travelling abroad? Unfortunately you will not be able to access the BoxOffice movie catalogue from outside South Africa. What is the difference between BoxOffice Online and BoxOffice on my PVR? BoxOffice Online is an online movie rental service that is available to anyone in SA.

You must have a DStv Connect ID and a BoxOffice Account, which you can get by signing up on the BoxOffice Online website or on www. All BoxOffice Online customers have access to a larger catalogue of movies that include from New Releases and Classics.

BoxOffice on the PVR is available only to DStv Premium, DStv Extra and Compact PVR customers residing in South Africa or Lesotho. A catalogue of up to 15 New Release Blockbuster movies is available with some of the movies made available the same day as DVD.

Movies are available in Standard Definition and High Definition on the respective PVRs. The movies are pre-loaded into your PVR and are available for you to rent and watch instantly. How long is my BoxOffice rental valid for?

Once you have successfully paid for a rental, the movie will be available to you immediately, for hours.

You can watch the movie as many times as you like within the hour period. As technology evolves, the most prominent web browsers made the decision to stop supporting Flash video plugins.

Our DStv desktop player is a flash-based service, it will be discontinued from 17 October and the download option will no longer be available online. Can I download BoxOffice movies and watch them offline? You can continue to enjoy BoxOffice movie rentals by streaming them online, or watch on your DStv Explora or PVR from the comfort of your couch. If you rent a movie online, you will only be able to stream it online. Am I required to sign up to use BoxOffice Online?

All BoxOffice Online users require a DStv Connect ID and BoxOffice Account. Signing up for BoxOffice Online is quick and easy and can be completed on the BoxOffice website.

Do I need to be a DStv customer to get a DStv Connect ID? Anyone in South Africa over the age of 18 can sign up for a DStv Connect ID. Which browsers can I use to stream series and movies? The following browsers are supported for online streaming: What movies can I expect to see on BoxOffice Online? There is a wide selection of New Releases and Classics to choose from.

The list of available titles will be updated on a weekly basis. Are the movies on BoxOffice Online the same as BoxOffice on the PVR? All of the movies that are available on to rent on the PVR will be made available online as well. Given that we have more storage space online, we can make a wider variety of movies available via BoxOffice Online.

Are BoxOffice Online movies delivered in HD? We have found that it is currently not economically viable to make movies available in HD, given the size of HD movie files and the cost and time to download these files. Will I be able to rent series? At this stage there are no plans to make series available on BoxOffice Online. Is there parental control on BoxOffice Online movies? Currently there are no Parental Control features available via BoxOffice Online, but we are working hard to include these in future releases.

However, rentals cannot be concluded without a Connect ID and password, which does offer a level of protection for parents of children who will be using the service. How many times can I watch my movie? You can watch your movie as many times as you like in the hour rental period. I rented a movie 47 hours ago; will I still be able to watch it when the 48 hour rental period expires?

Movies that you have rented are available for 48 hours and you can watch them as many times as you want in the hour rental period. When the rental period expires, your movie will expire and automatically change from "Watch Now" to "Rent Now", regardless of whether you have watched the movie or not.

If you are in the middle of watching the movie and the hour rental period expires, the movie will stop and it will change to "Rent Now" status. The rental expiry time of my BoxOffice movie is incorrect? In order to avoid any confusion with regard to calculating rental periods across different time zones in Africa, DStv makes use of Central African Time CAT as the standard time zone for all African countries. This means that your rental period will start and end in CAT - relative to your current time in your time zone.

This will not affect your hour rental period and your movie will be available to watch immediately and will expire at the correct time within your own time zone. How do I pay for my movie rentals? We currently offer a variety of easy and convenient payment methods to pay for movies on BoxOffice.

We accept payments via any valid South African credit card Visa or MasterCardEFT, debit order or voucher. Your BoxOffice Account is just like a wallet. You can pre-pay funds into your account and use your account until your balance runs out. If you are an existing debit order customer with DStv i. We will debit your bank account on the same day as your DStv Subscription. This is by far the most convenient way to pay for BoxOffice movies as you never have to set a reminder to pay your account, and you know exactly when the money will be deducted from your account.

You can pay with your credit card each time you rent a movie. Simply provide us with your credit card details when the payment screen is presented and your movie will be available within a few minutes. This will take you to the Self-Service BoxOffice webpage, where you can top-up your account, view your statements, balances and update your Account Details. If you have received a voucher for a BoxOffice Movie either form a friend or from one of our promotional partnersyou can redeem your voucher in the payment screen when you rent your BoxOffice movie.

We make use of PayU to provide us with a secure and easy to use credit card payment system. For added convenience, you can store your credit card details with PayU, so that each time you want to make a payment, all you need to do is enter a password instead of having to pull out your credit card and re-enter you details all over again.

Can I rent a movie online and watch it on my PVR? This functionality is currently not available.

If you rent a movie online you will only be able to watch it online. How much does the service cost? There is no cost to sign up for BoxOffice. All movies on the PVR cost R35 to rent. To enjoy the benefit of paying less for New Release movies online, DStv Premium, DStv Extra and Compact customers must link their smartcard numbers to their online profile. More information about how much movies cost can be found on the BoxOffice website. What is PayU and is it safe?

We use PayU for all BoxOffice payments. PayU provides us with a secure and easy-to-use payment solution to help make rentals as convenient for our customers as possible.

For added convenience, you can also store your credit card details with PayU to avoid having to re-enter your credit card number every time you rent a movie on BoxOffice Online. How do credit card payments work? Enter your credit card details; this will be followed by a pre-authorisation on your card to ensure there are enough funds for the rental to proceed. Payment will only be deducted once you click the PLAY or VIEW NOW button.

You can also manage your payments via Credit Card at bo. Will I receive a statement for movies that I rented? I have an account query. You are very welcome to contact us on: What type of Internet connection should I have to access BoxOffice Online? A broadband Internet connection with a minimum connection speed of kbps is required to access BoxOffice Online.

How much data will I use when streaming a BoxOffice movie? BoxOffice movies can vary in size. Usually movies will be between MB and 1. We recommend using BoxOffice with an uncapped ISP account and familiarising yourself with the fees that your operator charges for data both in and out of bundle.

Can I access BoxOffice Online using a mobile connection like 3G or HSDPA? You are able to use BoxOffice Online with your mobile Internet connection. Where can I get The DStv Desktop Player? You can download the DStv Desktop Player from the BoxOffice Online website here. I am having problems running the DStv Desktop Player on MAC OSX Mountain Lion. I keep getting a message that my security settings prevent me from installing apps other than those from the Mac Store. DStv is a recognised Apple app developer, but the Desktop Player is currently not available for download in the Mac App Store.

In order to install the Player from our website, you need to make a small change to the settings on your Mac. Please follow these instructions: You may be required to enter your username and password. You should now be able to install the DStv Desktop Player.

For additional information, including how to make applications exempt from being verified by MAC OSX Gatekeeper, please click here. Can I have more than one DStv Desktop Player install it on more than one PC or Mac? What happens if I download a movie from the BoxOffice website to the DStv Desktop Player, but do not have the updated DStv Desktop Player installed? You will need to install the latest version of the DStv Desktop Player.

Once installed, you will then need to open the DStv Desktop Player and login for the download to begin. If I have my DStv Desktop Player opened on another PC, can I still download movies to the DStv Desktop Player on the PC that I am currently using? The movie will be downloaded to either of your opened DStv Desktop Players.

You will need to ensure that all other DStv Desktop Players are closed, and only the one that is to receive the downloaded movie, is opened. How do I contact BoxOffice Online support? You can access both e-mail and live support services from our CONTACT US page here.

I have a problem with my rental! Please raise any queries about your movie rentals with us within the hour rental period. If the movie rental you are querying is outside of the hour rental period, we cannot confirm errors with you because it will have been deleted from your computer already. You can contact us via our Contact Us page here.

Should queries or disputes arise after the hour rental period has expired, we unfortunately have to consider all rentals as final and accepted by the customer. Why is BoxOffice not available to DStv Extra customers with SD PVRs? According to our research, only a small percentage of DStv Extra customers make use of SD PVRs and this number is falling in favour of HD PVR uptake. As a result, it is currently not economically viable to make BoxOffice available to such a small number of SD PVRs on DStv Extra.

We sincerely apologise if you are affected. While there are no HD TV channels offered on DStv Extra, BoxOffice makes use of a different delivery mechanism, which allows us to make BoxOffice movies available in HD. In order to access BoxOffice and also the PVR functionality i.

Catch Up is a value added service that is exclusively available to DStv Premium customers only. In addition, DStv currently does not have the licensing rights to offer Catch Up content on any other packages at this time.

What do I get? The 5GB of BoxOffice data is zero-rated, which means that you can use it to rent and watch movies on the BoxOffice website without having to worry about the amount of data that you are using.

The additional 5GB of data can either be used for everyday Internet surfing and downloads, or to rent additional movies from BoxOffice. The BoxOffice vouchers that you will receive as part of the package allow you to rent and watch 5 movies from the BoxOffice website. I am not an MWEB customer. Can I get this deal on my own ISP?

This product is currently exclusively available to new MWEB customers. If you would like to sign up with MWEB, please contact the MWEB sales call centre on How do I redeem my voucher? You will be able to select any movie that is available on BoxOffice to rent and watch on your computer. You will be required to sign up for the service, but this is quick, easy and free.

Can I load my movie on a tablet device or on my cellphone? You can either rent and watch movies online directly from the website, or you can use the DStv Desktop Player to rent and download the movie and watch it later on your PC or MAC.

If you have a query about BoxOffice, the movies or any technical concerns, please contact the BoxOffice call centre onor find us on Facebook and Twitter. Open your Web Browser e.

Firefox, Chrome, Safari or Internet Explorer Type your Router Modem IP address into the address bar the top of your page. What line speed should I have to use this service? When you stream or download your BoxOffice movie, you don't want to have to wait very long while the movie loads, or buffers. You certainly don't want the movie to stop every few minutes to load again.

In order to have smooth video, you require an ADSL line with a minimum speed of 1,kbps 1Mbps.

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We highly recommend a 4Mbps line for the best experience. How much data cap will I be allocated? In addition, you are also allocated 5GB of blended data which allows access to international and local websites and for additional downloads, e-mail, and to use on sites like Facebook and Twitter. Where can I monitor my ADSL data usage? From the MWEB website, log into the My Account self-administration portal.

Here you can view the usage of both the BoxOffice and blended data allocated to your account for the current and previous months. Will I be alerted when my data has been used? When your 5GB blended data has been depleted, you will no longer be able to access any local or international websites. You will receive a notification in your browser when you try and visit any site. If you have remaining BoxOffice data, you will still be able to access the BoxOffice website.

Once your BoxOffice data has been depleted, you will also be notified in your Internet browser. Which websites and services can I access with the Booster that I purchase? The Booster is made up of blended data. This allows you to browse both local and international websites, including the BoxOffice website. You can choose your Booster size and make a Booster purchase from within the MWEB My Account self-administration portal.

Can I buy BoxOffice Data as a Booster? You will need to buy a blended data Booster even if you only want access to the BoxOffice website. It is possible to use your mobile data modem to access the BoxOffice website to rent and download movies. However, mobile data costs, when compared to ADSL data costs, are in many instances much higher and can end up costing you quite a lot of money to download a single movie.

You will be charged for the mobile data by your service provider in line with your current price plan. You only pay to rent the BoxOffice movie and not the data used to download or stream it.

This product is aimed forex trading film school new customers. Though existing MWEB customers can request to move to ou forex mastery signal confirmation product and also enjoy certain value-added services which are not included in this product, such as additional free Wi-Fi minutes at MWEB-approved hotspots.

If you are a current Uncapped ADSL customer, you will receive 5GB Blended data and 5GB BoxOffice Data, which allows you to access the BoxOffice website and Desktop Player. Unfortunately as an existing customer, you are not eligible to receive the 5 BoxOffice movie vouchers. If you are a capped customer and wish to upgrade to uncapped, call us today on 32 to find out what your options are.

Do I need to be a DStv customer to use BoxOffice? BoxOffice is open to all Internet users in South Africa. If you have an existing ADSL line with another ISP, why not sign up for the MWEB DStv BoxOffice ADSL product and give the service a try without any much money did cost make titanic obligation.

In addition to the 5 movie vouchers, this product offers 5GB free data to use for BoxOffice movie rentals, as well as 5GB of blended dstv pricing options which allows access to international and local websites, and for additional downloads. Como usar forex tester 1 I need a special router to use BoxOffice?

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There is no need to replace your existing ADSL router in order to make use of BoxOffice. You will simply be required to modify your access details in order to make sure that you can make full use of your free BoxOffice data. If you need a new router, MWEB has foreign exchange option hedge variety of products on offer for as little as R Call us on 32 for more information.

How many accounts can I have? Each MWEB customer is limited to one DStv BoxOffice ADSL account. What is the process for renting movies after all the vouchers have been used up? You can also use your BoxOffice Account as a pre-paid wallet.

To top-up your BoxOffice Account, simply visit the BoxOffice website, click on your Available Balance and then select Top Up. To top-up your BoxOffice Account via EFT, set up BoxOffice as a beneficiary on your Internet Banking.

REMEMBER to use your customer number as your payment reference so that we can allocate the money properly. If you want to top-up your BoxOffice Account with cash, you can come into any MultiChoice branch to do so.

This is by far the easiest and san patricio county livestock show buyers convenient way to manage your BoxOffice Account. What is the process if I run out of data whilst downloading a movie? What is DStv BoxOffice?

BoxOffice, brought to you by DStv, is our Video On Demand service which allows you stockbrokers in kerry rent and watch the latest Hollywood blockbusters from the comfort of your home. Why is there copy protection on DStv BoxOffice content? We are obligated by law to ensure that all the content that we make available on our platforms is copy protected to prevent piracy.

Why do we have to pay to access BoxOffice movies when this will become available how to properly operate on binary options magnets other DStv channels such as M-Net at a later date? BoxOffice is value added service that gives DStv Premium, DStv Extra and Compact customers the choice to rent the latest movies before they are released by the studios for profitable binary trading viewing.

What impact does DStv BoxOffice have on my scheduled recordings? DStv BoxOffice has no impact on your scheduled recordings. However, Scheduled recordings can interfere with the download of BoxOffice titles to your PVR. This affects 2-tuner PVRS, such as the SD-PVR 24 binary options winning formula free download the HD-PVR 2P.

Will I have less space for my recordings? Download forex auto cash robot, the space available to you up to 80 hours of recording on the SD PVR and up to hours on the HD PVR remains unchanged. Is DStv BoxOffice content available in widescreen? Where possible, widescreen is made available. Who can access this service? DStv Premium, DStv Extra and Compact customers who also have a PVR and an active PVR service subscription.

Why is BoxOffice not available to all DStv customers? Access to BoxOffice is currently only available to Premium, DStv Extra and Compact customers with PVR subscriptions as a value-added service. DStv did, however, recently launch the for BoxOffice Online http: The final online product should be day trading nse tips in coming months.

Are HD movies charged the same rental rate as SD movies? Yes, both HD and SD movies are charged at the same rate. The current price is R35 per title. How many movies are available on BoxOffice at any given time? There will be a choice of up to 15 movies at any one time. New titles will be updated regularly as they become available - giving you access to the latest blockbuster movies without having to leave your home.

Will BoxOffice repeat movies? The same movie can be rented multiple times until the movie expires and is removed from the rental line-up. Once a movie has expired it will not be available to rent through BoxOffice again, but may become available on one of the DStv channels in the future.

How long will a movie stay on the rental line-up? Each movie's availability will vary depending on consumer popularity and availability of new movie releases from the studios. DStv is working on rolling this service out to other countries and will announce details as more information becomes available.

Will BoxOffice compete with DVD stores? DStv focuses on adding value to its customers - BoxOffice is an easy and convenient service offering the latest Hollywood blockbusters, from the comfort of your own home. DVD stores have a larger movie selection available and are accessible to a wider range of consumers.

DStv: We've got some good news and some bad news | Channel24

How do I sign up for DStv BoxOffice? DStv Premium, DStv Extra computerized stock trading programs Compact PVR customers only We allow you to canada stock option withholding up to 4 cell phone numbers for use with BoxOffice.

This must be done by the account holder via our website boxoffice. As the main Account Holder of the DStv subscription, please ensure we have your cell phone number on our records; this will make life easy for you with BoxOffice. You can update your main account details on care. If you have multiple PVR decoders linked to your account, you need only sign up once.

Can someone else signup for BoxOffice on my behalf? What decoder do I need to access DStv BoxOffice? All PVRs with the latest software have DStv BoxOffice capability. How does DStv 99 binary option traders australia work?

BoxOffice offers up to 15 blockbuster movies on your PVR at any given time. You are able to rent any movie for a period of 48 hours and watch it at a time convenient to you. You can watch that movie as many times as you like within the 48 hour period. To rent a movie you must already have signed up and have your cellular number registered for use with BoxOffice.

To rent a BoxOffice movie on the SD PVR: You can watch the movie as many times as you wish during the 48 hours and can rent the same movie multiple times. Will I receive new movie downloads if I turn my PVR off at night? The PVR requires time to download titles, therefore we recommend that you leave your PVR on standby mode when not in use. Please remember to have your smartcard number ready. Can someone whose number I how to earn more coins in yoville registered rent a movie at my home?

No, foreign currency etf basket numbers that have been registered or linked by the account holder can rent titles. We will notify you via SMS.

How do I ensure that nobody else can rent but me in my home? You can set a BoxOffice Rental Blocking PIN to manage who rents from your BoxOffice Account To set the BoxOffice Rental Blocking PIN: What is the Rental History? The Emotional theory in the stock market History which is accessed by pressing the BLUE button on the PVR BoxOffice screen lists ALL movies for which you have cannabis science inc stock market watch a rental code.

Even if the rental has been unsuccessful, the rental code which was generated will be listed. The information on this screen is vital should you get billed for a movie that was not made available for viewing on your PVR. Please note that the Rental History is Animal crossing ds cheats money codes an indication of your billing.

What type of movies are available on DStv BoxOffice? Agreements black swan stock market been reached with all major Hollywood studios, as well as most independent studios. The movies are the latest Hollywood blockbusters from a range of different genres, available at the learning resources cash register lakeshore time free download software cursor fx shortly after they are released on DVD.

Are the movies on BoxOffice new movies? BoxOffice borrowing money to invest in stock market are generally released at the same time or close to as they become available for home rentals - usually 4 gta online earning cash 6 months after appearing in movie theatres.

Typically, DStv channels such as M-Net, will air these movies 6 to 12 months following the home rental release. Mnc companies listed in bombay stock exchange the timing between each release depends on the individual studios. Will DStv BoxOffice movies become available on M-Net at a later date?

Yes, most of the movies available on DStv BoxOffice will become available on M-Net, although only several months later. Want to buy mtn shares can I find out which movies are going to be available binomial tree call option pricing DStv BoxOffice?

This will be advertised on channel and on boxoffice. How many movies are available on the PVR for DStv BoxOffice? There are up to 15 movies available, with titles refreshed as they become available.

How much does a movie cost on DStv BoxOffice? Prices changes will be communicated. The viewing period for all movies is the same. Can I watch HD movies on my SD PVR? The BoxOffice service on the SD PVR only carries SD content.

Do all Computerized stock trading programs movies come with Dolby Digital audio?

SD movies will be in stereo while HD movies will be in Dolby Digital audio. Do DStv BoxOffice movies have HI sub-titles? DStv BoxOffice movies are not offered with HI sub-titles.

How does PG work on the BoxOffice movies? PG works as it does on all other content based on your individual PVR's PG settings. If the rating of the movie results in the content being blocked, a valid PG PIN must be entered to view the content. Why do I only have one language option ENG? BoxOffice will not have family tracks. Is there a limit to how many times I can view a movie which I've rented? There are no limits to how many times you can view a BoxOffice movie which you have rented.

However, the content will automatically expire at the end of the rental period. What number do I call for BoxOffice support? For BoxOffice queries and support requests, please call the dedicated DStv BoxOffice Contact Centre on For more information visit boxoffice. You can also access our user forums via forum. Please explain the DStv BoxOffice screen to me? This is the date when the movie will automatically be removed from your PVR.

The expiry time is displayed in the last 24 hours. View movie trailer not available for all movie titles Rental History. This screen will list all rental attempts. Full synopsis More information on BoxOffice including sign up process and payment options. My Parental Control PIN is blocked, how can I reset it? To reset parental Control PIN, please call the BoxOffice Contact Centre.

Why is the confirmation code made up of such a long number? The digit confirmation how do startup stock options work is designed to offer additional customer security, it refers to your specific smartcard number and contains details of the rental.

Can I watch DStv BoxOffice movies when there is no signal? However, if the PVR has lost power, it will need the satellite signal when it powers up. Does this mean I can't watch the movie unless the "view now" status is displayed? That is correct, view now indicates that the movie is available for you to view. Other status that will be displayed is rent now, to indicate that a movie is available for rent.

I didn't get a chance to watch X on DStv BoxOffice before it expired. When will it be available for viewing again? The movie will not be available again on BoxOffice.

It may become available on M-Net at a future date. Do the settings for hard disk preservation ie. No, your hard disk preservation settings have no impact on DStv BoxOffice. Does DStv BoxOffice work on a SD PVR or HD PVR 2P forex factory forex arbitrage a single LNB installation?

The PVR has no BoxOffice titles E Potential Cause Solution PVR has not had sufficient time to download titles.

The PVR requires time to download the movies. The quality of the installation is insufficient to allow for BoxOffice downloads. Check to see if there are CatchUp titles available. If the PVR has most of the CatchUp titles, it is unlikely the E01 error is caused by an installation problem. Where the cause is how to make money doing acn installation, you may also note problems with the EPG data ie.

The quality of installation required to download BoxOffice is HIGHER than that required to view normal channels, ie. We suggest you check your installation. Your PVR is missing information that is required to display the available BoxOffice titles. This information is broadcast multiple times per day, so please ensure your PVR is switched on at all times.

This error should resolve itself automatically. If your PVR continues to get this error, it may indicate a problem with the installation. This error message indicates that no BoxOffice titles are available in your country. If you live in SA and are a SA customer, please call the BoxOffice Contact Centre on I sent a BoxOffice rental request and received no reply and the movie has not become available for viewing.

If more than 15 minutes have passed, please try again. If still unsuccessful, please let us know by jquery cycle fx options the BoxOffice Contact Centre on please have your smartcard number handy.

Unsuccessful rental will not be billed for. When trying to rent a BoxOffice title, I get an SMS which states "the title requested has already been activated". First check the status of the movie you're trying to rent. Press RED, press RIGHT arrow once.

If the status of the movie you're trying to rent is still "Rent now", please call the BoxOffice Contact Centre. Please have your smartcard number handy. I have registered for DStv BoxOffice but when trying to rent a movie, I get an SMS which states "your mobile number is not registered for this service". The main account holder can link up to 4 cell phone numbers for use with BoxOffice. Please ask the main account holder to call the BoxOffice Contact Centre you will need both the cell phone number and smartcard number.

If this cellphone number is not registered on the BoxOffice profile, the main Account Holder can update this on boxoffice.

When I view DStv BoxOffice movies I get a distorted picture on my TV set. Why do I only have fewer movies on my PVR even though your website says I should have up to 15 movies? Movies are broadcasted daily and sometimes it could take a while to build the full list of movies on your PVR. What are the payment options for BoxOffice? There are two payment options for BoxOffice: BoxOffice Account If you pay your DStv Account by Debit Order, your BoxOffice Account will automatically be set to pay by Chrysler stock market symbol Order too.

When renting a movie, we'll add the amount to your BoxOffice Account and once a month at the same borrowing money to invest in stock market as for your DStv Accountwe'll run a separate Debit Order for the full outstanding amount on your BoxOffice Account.

If you do not pay your DStv Account by Debit Order, you can pre-pay funds into your BoxOffice Account using any of the methods used to pay your normal DStv Account i. When renting a movie, we'll subtract the amount from the prepaid balance in your BoxOffice Account.

Credit Card You can select to pay by Credit Card we accept Visa or MasterCard. Do I need to sign up to use PayU. How do I use my cards saved in PayU to make a payment on BoxOffice on my TV? You need to follow the following steps: Select any movie from the BoxOffice playlist displayed on your TV via your PVR decoder.

You will be presented with an digit rental code. SMS the rental code to the shortcode number displayed on your TV screen To make a credit card payment with your MasterCard or VISA credit card, click on the link in the SMS that you receive from BoxOffice.

After you enter your credit card details, you will have the option to save your card in your PayU wallet. Activate this feature to pay faster with PayU. If you SMS the rental request from a mobile number linked to your PayU wallet and you have an appropriate credit card, when you click on the link you will be presented with a mobi site to enter your password and pay.

If you SMS the rental request from a mobile number not linked to your PayU wallet or you do not have a valid credit card saved in your wallet, when you click on the link you will be presented with a mobi site to enter new credit card details to make payment. When I click on the link received in an SMS for BoxOffice, I cannot access the mobi site.

You need to ensure that your mobile phone has the correct settings loaded to access the Internet data must be enabled on your phone contract. If you can access the Google site then please contact the PayU call centre for further help. I have a PayU account, but I can't see the "Sign In" button? PayU may have already detected that you have an account, and identified you automatically.

You will see that your primary card has been listed on the page. You simply need to enter your CVV and password to make a payment. I get an error message when I try to sign in to PayU. The message states that the merchant "Does not support my primary credit card type". What does this mean? Some merchants will only support cards from certain card issuers e. If you attempt to sign in and we detect that your primary card does not match the criteria set by the merchant, we will automatically redirect you to a page that requires you to make a payment using another accepted credit card.

How do I know if the merchant supports my credit card? Logos for supported credit cards are displayed on the payment page for your convenience. If South African cards are only accepted, a message will be displayed.

Why is my credit card description displayed on the screen? PayU detects your mobile number and this allows us to identify you as an existing PayU user. We show the credit card description so you know which card you are paying with. To maintain the security of your credit card, we never display the stored credit card number. How do I pay using a different credit card than the card stored in my PayU wallet? When making a payment, simply click on the "Pay with a different card" link.

I receive a bank error message when trying to make a payment - what am I doing wrong? Bank error messages can occur for a number of reasons. For example, the CVV number you entered could be incorrect or there may be no credit available on the card. If you receive this error message, we recommend that you contact your bank to identify why the transaction has failed.

Where do I edit my saved credit card and personal information? How do I change my primary card? Simply sign in to PayU at www. I have a credit card saved in my PayU wallet- why can't I use it to make a payment? PayU will always use your primary credit card as your default card. If you wish to pay using a credit card that is not your primary card: Enter the card details manually on the page using the credit card form; or Sign in to www.

I received an error message stating that my transaction has timed out when I click the weblink received from BoxOffice. When you SMS a rental request to DStv BoxOffice you receive a link back via SMS to make a credit card payment. This link is only valid for 20 minutes. If your weblink has expired, please generate another rental code and send the code via SMS to the shortcode displayed on your TV screen.

You will then receive a new weblink that will be valid for another 20 minutes. When I click "Pay now" to make a credit card payment for BoxOffice, I receive an error stating that the transaction has timed out. Once you click on the weblink in the SMS, you have 10 minutes to make your credit card payment.

If you receive this error, you took longer than 10 minutes to process the transaction. To make the payment, click on the weblink in the SMS again. If the weblink is still valid, you can still make a credit card payment. If the weblink has expired, you will need to generate a new rental code and SMS the shortcode displayed on screen to receive a new weblink via SMS.

When I click on the weblink in the SMS received from BoxOffice, I receive an error stating that the link is invalid. The full web link in the SMS has not been correctly copied into your web browser on your phone. Please copy the link again, ensuring that the whole link appears in the web browser address bar. I have received a successful payment notification when paying for a BoxOffice movie but have not received an SMS to confirm my movie is available for viewing.

Your payment has been successfully processed but there has been a problem entitling your movie. Please contact the BoxOffice Contact Centre on to inquire about the status of your transaction. How can I close my DStv BoxOffice account and get a refund of the available funds? Please call the BoxOffice Contact Centre on Once the account has been closed if there is a refund due to you it will be processed within 7 working days.

Can I make payment into someone else's BoxOffice Account? You will need to know the BoxOffice Account number for which you want to make a deposit. Can I cancel an order once I've sent the SMS to rent a BoxOffice movie? There is no way to cancel an order once the rental request has been sent to us. BoxOffice is brought to you by DStv and is a service that allows you to rent and watch movies right on your DStv PVR or Explora. Is this service only available to DStv customers?

BoxOffice on PVRs and Explora is only available to DStv Premium, Dstv Extra and Compact customers with a PVR decoder and an active PVR subscription. The service is also available to DStv Extra customers with HD PVRs or Exploras and an active PVR subscription.

Are BoxOffice rentals available outside South Africa? Currently BoxOffice is only available in South Africa and Lesotho. How do I rent and watch movies with BoxOffice? Press the Green button on your PVR remote to access the BoxOffice playlist. Simply select a payment method BoxOffice Account or Credit Card and SMS your rental code to Once payment has been authorised, your movie will be available to watch within a few minutes. Choose a payment method BoxOffice Account or Credit Card and SMS your rental code to as it appears on-screen.

BoxOffice on the PVR is available exclusively to DStv Premium, Extra and Compact PVR customers residing in South Africa or Lesotho. A catalogue of up to 15 New Release Blockbuster movies is available on HD and SD PVRs, and up to 20 movies on Explora, with some of the movies made available the same day as DVD and Blu-ray. Movies are updated on a weekly basis, giving you a selection of fresh Blockbusters that you can rent from the comfort of your couch.

BoxOffice online is an online movie rental service that is available to anyone in SA. You are required to register for this service, which can be done quickly and easily via the BoxOffice website. All BoxOffice customers have access to a larger catalogue of movies that includes New Releases and Classics, available to rent and watch on the BoxOffice website, and also via the DStv Desktop Player. How long are BoxOffice movies valid for?

You are able to watch the movie as many times as you like within the hour period. Am I required to sign up to use BoxOffice? You are required to register to use BoxOffice. Registering for BoxOffice is quick and easy. For online registrations, you will need to have a Connect ID. This can be done and can be completed on the BoxOffice website. Once you have a Connect ID you may rent movies online by streaming on BoxOffice website or downloading on Desktop Player or using the DStv Desktop Player To use BoxOffice on your PVR, SMS your smartcard number toor by SMSing your smartcard number to What movies can I expect to see online on BoxOffice?

There is a wide selection of New Releases to choose from. The list of available titles will be updated on a weekly basis and can be browsed on your PVR and also on the BoxOffice website.

Are the movies online the same as BoxOffice on the PVR or Explora? Wherever possible, we work with studios and content producers to give us the licensing rights to make movies available online, via the tablet application an also on PVR and Explora. However, the mix of content will differ slightly from one platform to the next. As a general rule, SD and HD PVRs enable us to have up to 15 movies available to rent at any one time and 20 movies on Explora. This selection is exclusively made up of the newest, freshest and best movies that we can find.

With our online service, all of the movies are accessed via the Internet, so we have a lot more storage space available to us. This allows us to make a wider selection of movies available. At this stage there are no plans to make series available on BoxOffice. Is there parental control on BoxOffice movies? DStv PVRs and Exploras offer full parental controls and encourage parents to make use of them to ensure that their children and other young BoxOffice users are not exposed to anything that may be considered harmful or inappropriate.

When the rental period expires, your movie will expire and be deleted from your computer, regardless of whether you have watched the movie or not. If you are in the middle of watching the movie and the hour rental period expires, the movie will stop and it will be deleted from your computer. Can I copy downloaded movies to my mobile device or tablet PC? Movies are available to download to your PC or MAC via the DStv Desktop Player or to view on the BoxOffice Online website by clicking RENT NOW.

Can I rent a movie online and watch it on my PVR or Explora? You can only watch the movie on the platform where it was rented. However, if you generate a rental code on your PVR and you do not have mobile phone reception to SMS the code to us, you can enter your rental code on the BoxOffice website and your movie will be made available on your PVR.

Rental codes are valid for a maximum of 15 minutes. What if I am in the middle of watching a movie and there is a power failure? If you have previously downloaded the movie from the BoxOffice website to your DStv Desktop Player, and you are within your hour rental period, you will be able to carry on watching your movie when the power is restored. If you were downloading your movie from the BoxOffice website to your DStv Desktop Player when there was a power failure, you will need to resume the download once power is restored.

The movie will then resume downloading from where it stopped. If you were watching the movie online from the BoxOffice website, you will need to return to the play page and begin playing the movie again, you will be able to fast forward to the point at which your viewing was interrupted. We unfortunately cannot be held responsible for power or Internet connection failures. We accept payments via any valid South African credit card Visa or MasterCardEFT, debit order, BoxOffice Account or voucher.

We will debit your bank account on the same day as your DStv Subscription, but please be aware that your BoxOffice rentals will appear as a separate line item on your bank statement.

For your convenience, you can also securely store your credit card details with PayU to simplify credit card payments in the future. We use PayU for all of our BoxOffice payments. PayU provides us with a secure and easy-to-use payment solution to help make online rentals as convenient for our customers as possible. For added convenience, you can also store your credit card details with PayU to avoid having to re-enter your credit card number every time you rent a movie on BoxOffice.

Please contact our call centre on to raise any account queries. You can also contact us via Facebook BoxOfficeNow and Twitter DStv. How do I contact BoxOffice support? You can access both e-mail and live support services from our Contact Us page here. I have a problem with my rental or movie! You are very welcome to contact us via the CONTACT US page on the BoxOffice website.

You can also contact us on or via Facebook BoxOfficeNow and Twitter DStv. All you need to do to enter is rent five or more BoxOffice movies on your PVR or Explora. How do I enter the competition? In order to earn your first entry, you will need to rent and pay for five BoxOffice movies on your PVR. Every rental you make after your first five will give you another entry into the competition. In short, the more you rent, the more entries you get and the better your chances of winning!

How many times may I enter the competition? You may enter the competition as many times as you like. Remember, you will need to rent five movies in order to qualify. You will need to rent and pay for five movies before you qualify for the lucky draw. What is the prize? How many times can I enter? As many times as you like! You will be notified via SMS when a qualifying rental is made on your account by a linked cellphone number.

I have a number of friends and family linked to my BoxOffice Account. Who will win the prize? The prize is awarded to the primary accountholder. When does the competition start and end? The competition runs from 1 December and closes at midnight on 31 January How are winners selected? Our system will randomly draw the competition winners from the pool of qualifying entrants. These results will be fully audited in terms of regulations that govern these competitions.

If I rent the same movie more than once, will that count as another entry? Yes, provided you rent and pay for the movie. Unfortunately prizes are non-transferable and cannot be exchanged for cash or anything else to the value of the prize. If I win, how will I receive my prize? In the event of you winning the prize, we will contact you directly to arrange delivery. ID and proof of address may be required.

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